Smart Infrastructure & Security
Low voltage systems, security, and smart infrastructure
SMART INFRASTRUCTURE & SECURITY
Key Challenges
- Resource planning across time and geography
- Coordination of service windows, including customer self-scheduling
- Planned maintenance and break/fix operations
- Installation and complex project scheduling
- Management of task dependencies
- Skills, shifts, and crew management
- Equipment and multi site management
- Handling urgent events and real time disruptions
- Performance monitoring and analytics
- Strict SLA requirements across diverse customer environments
THE SERVARA SOLUTION
What Servara Enables
- Optimal field workforce scheduling based on business constraints
- Centralized data infrastructure for workforce optimization
- Automated planning of service events
- Mid term capacity planning
- Dynamic day of operations management
- Mobile solutions for field staff and managers
- Insights module for performance and service optimization
- Management of complex projects and task dependencies
THE SERVARA SOLUTION
Business Benefits
- Improved SLA compliance and service quality
- Enhanced customer experience and faster response times
- Higher First Time Fix rates
- Increased field workforce productivity
- Reduced operational overhead in the back office
THE SERVARA SOLUTION
Powerful Optimization Across Every Link in Your Service Network
