SUCCESS STORIES

Transforming industries from Healthcare and B2B & B2C services to Automotive, Telecom, and beyond, Servara delivers smarter operations, exceptional customer experiences, and measurable business results through cutting-edge technology.

Healthcare

HOSPITAL

ØHD
EYE HOSPITAL DENMARK

ØHD Is a leading Eye Surgery Hospital in denmark. Servara introduces skills-based optimization made ØHD clinics a leader.

KEY CHALLENGES
  • Scheduling a series of treatments
  • Multiple caregivers and resources
  • Patient constraints
SUCCESSFUL RESULTS
  • 100% reduction in booking errors
  • Perform more surgeries and treatments with the same team and facilities
  • Cut the appointment booking time by over 50%
  • Enabled seamless execution of complex online bookings, driving operational efficiency and superior patient journey

REHABILITATION

ALYN
PEDIATRICS & ADOLESCENT REHABILITATION CENTER

ALYN Hospital is a comprehensive rehabilitation center for physically challenged and disabled children, adolescents and young adults.

KEY CHALLENGES

Automatic optimizing treatment planning for day and full hospitalization

EXPECTED RESULTS
  • Full adherence to treatment plan
  • Perform more treatments with the same team and facilities
  • Fully digitized and automated scheduling and treatment-plan
    distribution
  • Cut scheduling and coordination time by more than 90%
  • 100% reduction in booking errors

HOSPITAL

RAMBAM
HEALTH CARE CAMPUS

Rambam is an academic governmental hospital, committed to the entire spectrum of patient care, from treatments and therapies, to supporting clinical research.

KEY CHALLENGES
  • Automatic optimizing treatment planning for day and full hospitalization
  • Stand alone platform
EXPECTED RESULTS
  • Full adherence to treatment plan
  • Perform more and treatments with the same team and facilities
  • Fully digitized and automated scheduling and treatment-plan
    distribution
  • Cut scheduling and coordination time by more than 90%
  • 100% reduction in booking errors

REHABILITATION

A LEADING MEDICAL CENTER IN ISRAEL

Israel’s foremost medical center for geriatrics, physical rehabilitation, adult and children chronic respiratory, mental health, psychotrauma care and research.

KEY CHALLENGES

Automatic optimizing treatment planning for day and full hospitalization

EXPECTED RESULTS
  • Full adherence to treatment plan 
  • Perform more treatments with the same team and facilities
  • Fully digitized and automated scheduling and treatment-plan
    distribution 
  • Cut scheduling and coordination time by more than 90%
  • 100% reduction in booking errors

B2B & B2C services

DISTRIBUTION SERVICES

NYGA
KITCHEN & BATHROOM SOLUTIONS

Distributor and service provider for kitchen & bathroom solutions.

KEY CHALLENGES
  • Efficient appointment booking
  • Consideration of location and travel time to maximize productivity and service quality
SUCCESSFUL RESULTS
  • Increase technician productivity by 20%
  • Cut back-office workload by 50%
  • Reduce late show by 90%
  • Self-Booking

INDUSTRY

RIBO
ADVANCED LAUNDRY SOLUTIONS

Distributor and service provider of commercial laundry systems and automated detergent dosing solutions.

KEY CHALLENGES
  • Scheduling & optimization of preventive maintenance
  • Streamline field operations with dynamic tasks, real-time reporting, photo capture, and customer sign-off, fully integrated in real-time with the customer’s CRM
SUCCESSFUL RESULTS
  • Increase technician productivity by 20% 
  • Reduce back-office workload by 50% 
  • Eliminate paperwork and manual data entry
  • Real-time field data updates & online monitoring

Automotive

IMPORT & DISTRIBUTION

A LEADING AUTOMOTIVE GROUP IN EMEA

Exclusive official representative and distributor of globally recognized top tier automotive brands, providing comprehensive sales, service, and lifecycle excellence.

KEY CHALLENGES
  • Test drive booking
  • Efficient complex appointment booking (Sales, Pickup)
  • Workshop & Service Scheduling
SUCCESSFUL RESULTS
  • Full support of highly complex service operation 
  • More test drives, sales meeting and vehicle services with the same resources
  • Reduce booking efforts and duration by more than 90%
  • Full automated scheduling
  • Self-Booking for all service and sale channels

Telecom

TELCO

A LEADING TELCO PROVIDER IN EMEA

A top tier telecom provider in EMEA, delivering innovative fixed line, mobile, broadband, and digital enterprise solutions.

KEY CHALLENGES
  • Scheduling and management of multiple subcontractors
  • Mobile solution with Realtime integration into the customer’s backend systems, supporting the entire service-request lifecycle
SUCCESSFUL RESULTS
  • 99% scheduling automation
  • Reduce back-office workload by 50%
  • Eliminate paperwork and manual data entry